Announcing change at RBS: Ten lessons learned
Few companies can have more dramatic stories to share on change than royal Bank of Scotland (RBS). The bank has had to make a number of redundancies during the global financial crisis. Andrea Billington offers advice, based on-first hand experience, on how to ensure that bad news is communicated in a way that has as little negative impact on employees as possible. 
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Practitioner profile: Rebecca Cattran, VicRoads, Australia
Learn how the company tries to meet the expectations of Gen Y employees and how Cattran sees the future of the profession unfolding.
Ask the Expert: Does the responsibility for manager communication belong to organizational development or the internal comms team?
It should be a joint effort, says
manager and leader communication specialist Andy Szpekman.
Orange puts communication strategy in place to close site
Telecoms provider ups communication support following site closure announcement.
FEATURED TOPIC:
Manager and Leader Communication
Steering leaders out of a crisis using effective communication
Whatever shape the recession now takes, organizations are facing the challenge of re-engaging employees and maintaing retention levels. Bill Quirke offers advice on how communicators can help instill optimism for the future and build confidence in their organization’s leaders.
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FEATURED TOPIC:
Setting your strategy and plan
Russell Grossman on the MacLeod Review: Being "in and visible" not invisible
As many companies focus on reengaging their employees after a very tough year, Russell Grossman explains how the findings of the recently published MacLeod Review, commissioned by the Department for Business, Innovation and Skills (BIS), reinforce that engagement is key to success. But how can communicators connect with this and demonstrate their capability to lead their organizations through change?