Hub member profile: Colin Archer, Experian
Like many companies in the finance sector, Experian recently faced the challenge of cost reductions in the workforce as a result of the economic downturn. Colin Archer, head of people communications and community, describes how his team managed messaging around the redundancies in a way that caused little disruption to engagement levels.
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LAST WEEK'S HUB POLL RESULTS
British Airways has asked its staff to work for free for one month in order to prevent the airline from bankruptcy. What would be your key message to 30,000 employees who were working for nothing?
- Economic conditions will improve and as soon as they do you will be rewarded: 34%
- By sacrificing your pay you are saving a national institution and will be part of its future: 14%
- Other airlines have done this in the past and become profitable soon afterwards: 3%
- Everyone in the company is facing the same issue. The bad times will soon fade. Stick with us: 49%
FEATURED TOPIC:
Guardian News and Media: Moving onwards and upwards 
To stay ahead in an industry that’s drastically modernizing and becoming fiercely competitive, GNM needed to relocate to a new building that accommodated the latest technology, collaboration and creativity. Nicole Dempster describes the communication strategy for a move that was key to business performance.
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FEATURED TOPIC:
Manager and Leader Communication
I have to write a discussion paper about the relationship between effective employee communication and successful external reputation building. Can you offer any valuable insights/information on this topic?
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