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Mastering intranet management
21-23 February, 2012, London

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Introduction to Internal Communications
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Communicator's Toolkit

Tools and templates to help you effectively manage organizational change

aniko czinegeTOOL: Confidentiality audit worksheet

You may want to undertake a confidentiality audit if your organization has had a breach of confidentiality, there’s a perception that the management doesn’t trust the employees, or if communication could be improved. Aniko Czinege's checklist will give you a good starting point for discussion.

The change communication "huddle"Use this template from Bank of America to communicate change rapidly between shifts.

The power/interest stakeholder matrix Effective stakeholder management starts with identifying the people who could impact your strategy. Use this simple matrix to work out where to concentrate time and effort.

The change wheelUse this model to involve the whole company in change and get employee feedback on new initiatives.


The change curve Use this model to prepare for the change process and track your workforce’s commitment to change.

Gauging readiness for changeUse this change readiness assessment to supplement verbal feedback and demonstrate commitment to listening.

Change management planning model A useful five-step guide to change planning including suggestions for activities.

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