Change communication articles archive
Energizing comms at National Grid
Sarah Larvor explains how she has reshaped the communication function at National Grid to add greater value to the business, and why the little moments of truth mean so much. Read more
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TOP TIPS: Announcing change at RBS: 10 lessons learned
Few companies can have more dramatic stories to share on change than royal Bank of Scotland (RBS). The bank has had to make a number of redundancies during the global financial crisis. Andrea Billington offers advice, based on-first hand experience, on how to ensure that bad news is communicated in a way that has as little negative impact on employees as possible.
How to communicate during difficult times
What is the right way to communicate with employees during unpredictable times? We can all be subject to disruption ranging from terrorist attacks to natural disasters and organizational change, so it pays to know how best to act during difficult times.
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