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Melcrum has now updated and expanded the Internal Communication Black Belt Program!

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Dealing with the financial crisis at ING Wholesale Banking

How to take conference inspiration back to work

Engagement:­ A new approach for a new decade

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Get help with your communication programs

What's Working

Tips and resources to help you get the most from your communication channels and new media
chris xarchos

Involving employees in the decision-making process at Innovapost

Chris Xarchos explains how an online discussion forum challenged employees to collaborate and participate in shaping Innovapost's outline of a collective vision of the future.

william amurgisTOP TIPS: Six steps to a winning intranet with AEP

In 2007, the intranet at American Electric Power was recognized by the Nielsen Norman Group as being one of the top 10 in the world. Here, William Amurgis, AEP's manager of intranet strategy, explains why he feels design is so important and offers advice on how to get it right.

TOP TIPS: Four ways to keep online discussions on track

Good moderation is vital to the success of the comment threads, online forums, bulletin boards and blogs your organization provides. These 4 pointers will help you ensure it’s handled correctly.

How to build prosperous online communities

Simply providing employees the tools to collaborate doesn’t mean you’ll see collaboration. For effective virtual team work, you need to focus on people. Here are 6 tips for setting up internal online communities.

brian fugereHow Deloitte's video competition engages internal and external audiences

Find out how Deloitte inspired its employees using a video competition to create a brand-awareness campaign that resonated with internal and external audiences.

Using blogs for project management at Notiva How Notiva discovered blogs were the ideal way to keep everyone updated on new projects.

Cut the cost of calls with Skype With a predicted 140 million users by 2008, is Skype set to revolutionize telephone communication?

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