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Topics

• Setting Your Strategy and Plan
• Channels and New Media
• Measuring Your Impact
• Professional Development
• Change Communication
• Manager and Leader Communication

Strategic Partners

Questions to the Hub's Editorial Board

Q: What advice do you have for an internal comms professional who is starting a new role?

Q: How can I build awareness among staff of new customer service standards?

Q: Which Black Belt level is most suitable for me?

Q: What can we do to ensure engagement, debate and difficult questions in a senior managers discussion session?

Q: How do I structure and engage an internal advisory board?

Sue Dewhurst is managing director, The SD Group, based in the UK. Sue is available throughout February 2009 to take your questions on her two expert topic areas, noted below.

Hub expert topics: Change Communication and Professional Development

Ask Sue your question

 

Q: How do I build a communication framework for a global organization?

Q: How can I overcome the challenge of communicating with a diverse employee base?

Last month's guest expert was Bish Mukherjee, President of Misha Network and Misha Network PR in Australia and India. Bish's expert topics are global communication and corporate communication.

Hub expert topics: Global Communication and Corporate Communication

Ask Bish your question

 

Q: What's your interpretation of Jakob Nielsen's 10 Best Intranets of 2009?

Q: Is there any common agreement on architecture, navigation and front-page categories for best practice portals?

Q: Can you describe any specific templates, tools or case studies that might be helpful in explaining a new manager-training concept to employees?

Q: How many full time internal communications staff need to deal with the intranet on a daily basis?

Q: Since developing the first intranet for Xerox in the early 90s, in your opinion, what are the key changes in intranet functionality that you’d recommend all companies look into?

Q: During times of economic downturn, how can companies use their social media tools and employee engagement expertise to best effect?

Michael Rudnick took questions throughout July 2008 about social media and employee engagement. Michael's particular expertise lies with intranets.

Hub expert topics: Employee Engagement and Social Media

Ask Michael your question

 

Q: How can communicators help the organization prepare for tough times?

Mike Love suggests ways for communicators to tackle crises.

Hub expert topics: Crisis Management and Internal Branding/Reputation

Ask Mike your question

 

Q: Do you have any real-life examples of how senior managers "leading by example" have made a real impact on the success of programs?

David Grossman answered your questions about senior leadership communication.

Hub expert topic: Senior leadership

Ask David your question

 

Q: What methods help generate cost-saving ideas from employees?

Q: Do you have any recommendations of ways to encourage feedback from, and engagement with, staff in a 24/7 contact center environment across multiple locations?

Q: What ideas do you have for how an internal comms officer can support the delivery of effective communication?

Q: How do I encourage innovation in a professional organization, through internal communications?

In April and May 2008, Linda Dulye took your questions about employee engagement.

Hub expert topic: Employee engagement

Ask Linda your question

 

Q: How can I engage all staff in a major cultural change program when it'll impact various staff in different ways?

Q: Is there any research to show that an intranet works better than an in-house printed magazine?

David Ferrabee answered your queries about change communication and social media in early 2008.

Hub expert topics: Change Communication and Social Media

Ask David your question

 

Q: How could I conduct a successful audit?

Q: How do we create buy in from senior management for an internal comms audit?

Chris Gay answered your queries about Communication Strategy at the end of 2007.

Hub expert topics: Communication Strategy and Engagement Strategy

Ask Chris your question

Q: What do hiring managers look for in a communications job candidate?

Q: How can I improve my own and my team's grasp and use of the English language in order to produce clearer, more effective communications?

Earlier in 2007, Denise Baron answered your queries about Professional Development.

Hub expert topic: Professional Development

Ask Denise your question

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