What’s Working


Best practice and new ideas to maximize your manager and leader communication processes
How to manage gossip Try out Aniko Czinege's 9 tried-and-tested ideas for stopping rumors getting out of hand.
How to onboard new virtual team members Chris Gay's 5-step guide shows you how assigning a "virtual buddy" to virtual team members will help virtual employees to communicate and function effectively as a high-performing team. TOP TIPS: Helping managers transform conflict Use these 9 steps to prepare your company's people managers to mediate tense discussions or disputes. How to challenge a leader's communication style How to confront an aggressive leader in a constructive and diplomatic way.	Shaping how your employees perceive leaders Since employees’ opinions of their executive team correlates strongly with a company’s financial success, it’s wise to do all you can to enhance your employees’ perceptions of leadership. Encouraging leaders to write the company obituary at Nedbank Identifying the kind of organization your senior staff think they work for. Making the most of Marconi’s CEO site visits Recognizing the importance of meeting and greeting the front-line staff.