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events and training

UK

Mastering intranet management
21-23 February, 2012, London

Advanced writing and editing
6-7 March, 2012, London

Digital Communication Summit
27-28 March, 2012, London

US

SharePoint: Connecting Employees to Drive Productivity and Increase Collaboration
February 21-23, 2012, Atlanta, GA

Digital Communications Summit
May 2-3, 2012, San Francisco, CA

Asia Pacific

Introduction to Internal Communications
20 March, 2012, Sydney

Advanced Writing and Editing
29 March, 2012, Sydney

Full list of dates for 2012 available here

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Jobs of the week

Corporate Communications Manager - Kao Corporation, London, UK

Comms manager - marketing/comms - Unilever, London, UK

Senior director, internal communications - Kellogg's, Michigan, USA

Internal communications manager - KPMG, Melbourne, AUS

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Top 3 rated articles

Japan in crisis:­ The role of commun­ication and social media

Driving cultural change at BASF

Measuring supervisor communication

Ask the Expert

Angela Sinickas Members only

Angela Sinickas


Angela is president of Sinickas Communications, Inc., an international consulting firm dedicated to helping corporations achieve business results through focused diagnostics and practical solutions. A pioneer in the field of organizational communication measurement, her prolific publications and speaking engagements in 15 countries have made her name synonymous with measurement of organizational communication.

Angela's work has been recognized with 14 international-level Gold Quill awards from the International Association of Business Communicators (IABC).

Members only Ask Angela a question

Recent Questions:

Q: I'm concerned about the validity of my survey results. Can you help?

Q: What would you recommend as a starting place for building a global strategy and plan?

Q: What generic statistics reinforce the message that communication responsibility sits with all, not just the comms team?

Q: Can you give me some advice on ratings scales for employee surveys?

Q: What's the best way to phrase survey questions to measure understanding of corporate strategy, vision and values?

Q: How can I deal with the problem of internal communications overload at my company?

Q: What's the best practice for developing questions for interviews and focus groups?

Q: What methods will help our regional offices communicate with each other more effectively?

Q: Do you have any suggestions/best practices for measuring print newsletters?

Q: What's the best way of communicating change in the company strategy?

Q: What's the best practice for measuring internal communications?

Q: Do you have any suggestions for measuring the effectiveness of a new-employee welcome kit?

Q: What are the most effective ways of gathering employee feedback and opinion on a topic that’s being presented to them from two different stances by their union, and the company management?

Q: How can I assess the effectiveness of a communication cascade?

Q: How can I interpret employee survey results when a large percentage of employees say they will leave the organization in the next few years?

Q: How can I calculate the ROI of my communication activities?

Q: I’m trying to assess which of the communication channels at my organization are the most useful and which we can dispense with...

Q: I feel slightly overwhelmed – can you suggest a simple way to get started with communication measurement?

 
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