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events

The Internal Communication Black Belt Program
Melcrum has now updated and expanded the Internal Communication Black Belt Program!

Social Media Workshop
24th June 2009, Hammersmith, London

Strategic Communication Management Summit Australia 2009
15-17 September 2009, Sydney

Strategic Communication Management Summit USA 2009
22-24 September 2009, Chicago

Strategic Communication Management Summit UK 2009
13-15 October 2009, London

More events

Jobs of the week

Internal Communication Manager – VMA Group, London, UK

Account Supervisor Change and Internal Communication, Hill & Knowlton – Washington, US

Online Editor, Xpand – Sydney, Australia

More jobs!

Top 3 rated articles

Ten commandments for leaders in tough times

A definitive framework for internal communication

Hub member profile: Annabel Barbosa

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Get help with your communication programs

Ask the Expert

Angela Sinickas Members only

Angela Sinickas


Angela is president of Sinickas Communications, Inc., an international consulting firm dedicated to helping corporations achieve business results through focused diagnostics and practical solutions. A pioneer in the field of organizational communication measurement, her prolific publications and speaking engagements in 15 countries have made her name synonymous with measurement of organizational communication.

Angela's work has been recognized with 14 international-level Gold Quill awards from the International Association of Business Communicators (IABC).

Members only Ask Angela a question

Recent Questions:

Q: I'm concerned about the validity of my survey results. Can you help?

Q: What would you recommend as a starting place for building a global strategy and plan?

Q: What generic statistics reinforce the message that communication responsibility sits with all, not just the comms team?

Q: Can you give me some advice on ratings scales for employee surveys?

Q: What's the best way to phrase survey questions to measure understanding of corporate strategy, vision and values?

Q: How can I deal with the problem of internal communications overload at my company?

Q: What's the best practice for developing questions for interviews and focus groups?

Q: What methods will help our regional offices communicate with each other more effectively?

Q: Do you have any suggestions/best practices for measuring print newsletters?

Q: What's the best way of communicating change in the company strategy?

Q: What's the best practice for measuring internal communications?

Q: Do you have any suggestions for measuring the effectiveness of a new-employee welcome kit?

Q: What are the most effective ways of gathering employee feedback and opinion on a topic that’s being presented to them from two different stances by their union, and the company management?

Q: How can I assess the effectiveness of a communication cascade?

Q: How can I interpret employee survey results when a large percentage of employees say they will leave the organization in the next few years?

Q: How can I calculate the ROI of my communication activities?

Q: I’m trying to assess which of the communication channels at my organization are the most useful and which we can dispense with...

Q: I feel slightly overwhelmed – can you suggest a simple way to get started with communication measurement?

 
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