Communicator's Toolkit


Tools and templates for success in internal communication measurement and evaluation
TOOL: Hallmark's CEO forum employee feedback form Immediately after all business education workshops, CEO forums and employee meetings, employees at Hallmark are given this feedback form entitled "Your Opinions Count."
DHL’s employee attitude tracker Using DHL’s model for measuring employee attitudes, you should be able to determine shifting levels of trust, confidence and morale within your workforce.	The Plan-Do-Check-Act modelIs it time you monitored your communications effectiveness using this four-step process?
The communication impact matrix How do you determine whether your employees have job satisfaction?	How to calculate a realistic intranet ROI Using a “FastROI” can assist with the complicated process of factoring in the discount rate and the net present value.
More measurement tools and templates