Lack of communication sends employees out the door
New book points to leading causes of high turnover.
What is the number one factor in high employee turnover rates? Lack of communication, according to author Suzanne L. Rey.
Rey’s new book, Secrets from a Body Broker: A Revealing No Nonsense Handbook for Hiring Managers, Job Seekers and Recruiters, outlines what she believes are the three major reasons why workplace loyalty continues to decline and turnover rates continue to increase:
- Lack of communication
- Ineffective hiring strategies
- Unethical business practices
These harmful business practices cost employers millions of dollars every year, according to Rey. The author is a 20-year veteran of the executive recruiting business who urges a new approach to the process of hiring and getting hired.
Inexperienced managers cause workplace dissatisfaction
Rey says that in her consulting practice, communication—or lack
of it—is the leading cause of workplace dissatisfaction, and that
the problem encompasses communication between employee and boss, between
departments and between senior management and management staff.
Lack of management experience as a primary reason why communication is such a problem in the workplace.
She cites the frequent lack of management experience as a primary reason why communication is such a problem in the workplace. Every day thousands of employees receive promotions into management positions for the first time, and the majority have little or no experience managing and motivating employees, according to Rey. She says it's no surprise they don't know how to effectively communicate to their staff what is expected of them.
Employees should take responsibility
Rey believes the solution is for employees to take responsibility for
their careers and ask their bosses what is expected of them. She encourages
employees to ask for details about all job responsibilities, the level
of expected performance and the timing required. Rey says taking this
approach on a regular basis will help prevent surprises at performance
review time or, worse, an unexpected pink slip.
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