TOP TIPS: Five fast ways to work with Generation Y
This guide to working with the Y generation (those born after 1982) will help you to understand what motivates the younger section of the workforce.
1. Understand their values
Gen Y values control of their time, perhaps even more than money. If the job allows, and you're in a position to do so, consideration should be given to offering flexible working time or telecommuting alternatives, when appropriate, to appeal to Generation Y's need for a work/life balance.
2. Ask their opinion
Generation Y wants to be a part of the process, not just stand on the sidelines. Their confidence can seem arrogant and disarming to older generations, but they possess an uncanny ability to look at the big picture of almost any situation. Give them the chance to contribute – they'll feel involved and you might be very surprised at what you hear.
Give them the chance to contribute – they'll feel involved and you might be very surprised at what you hear.
3. Understand their need for immediate gratification
Technology has taught them that there's no need to wait for anything – including responses from you, their employer. Instead, communicate with them often, praise them for a job well done, and help them with things they need to improve. This will ensure that they don't become isolated and frustrated.
4. Forget job titles
Unlike previous generations, Generation Y shuns the management "down line," opting instead for an environment that nurtures personal development. So, rather than giving them a fancy title, offer them assignments they'll find challenging and enriching.
5. Show you care for them as people, not just as workers
You don't have to provide them with all of their friendships and after-hours entertainment (although they'd love it if you did). But for Gen Y, feeling wanted and nurtured are important. They'll be much less likely to leave a workplace where they feel like "family."
First published by Melcrum in 2006.
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